Activity System Mapping for Business Model Innovation- a visual and collaborative process
Porter's (1996) idea of activity systems provides a strong foundation for a collaborative and visual approach to Business Model Innovation. The mapping includes the following process:
- Identify and categorize core and ancillary activities that underpin the organization's strategic positioning
- Recognize the cross-functional nature of activities, acknowledging contributions from diverse operational areas
- Establish and delineate interconnections between related activities
- Analyze and articulate strategic trade-offs inherent in activity selection
- Evaluate system coherence, identifying areas of strong alignment and potential discord
- Explore opportunities to enhance synergies and strengthen connections within the activity system
- Assess the system's resilience against competitive imitation, considering factors such as social complexity and path dependency
- Propose and evaluate potential new activities that could augment the overall system value
- Implement a systematic review process to refine and adapt the activity system in response to evolving industry dynamics and ecosystem changes
Figure I below shows an example of the outcome based on a mapping exercise that captured and evaluated Trader Joe's Business Model.
Figure I Example of Activity System Mapping for Business Model Innovation